Farm Share Membership Guidelines

 

Thank you for your Farm Share membership!
Please use this guide to review your member benefits.
 


 
Member-icon.png

Create a Member Account.

A secure, online member account is established at sign up. Your account can be accessed at any time here. You can use your account to make payments, to customize your share in our online store, and to schedule delivery holds if you are traveling or unavailable.


Payment-icon.png

Make payments in your Account.


Read the weekly Farm Share newsletter.

Every Friday, you will receive an email with a link to your weekly newsletter. The newsletter will contain a list of our weekly harvest included in your Farm Share, recipe ideas, cooking tips, and information about what’s happening on our farms.


addon-icon.png

Customize your order in our online store.

Customize your share through your member account in our online store, where you can order extra goodies such as fruits/vegetables, eggs, coffee, grains, and other partner products. Order placed by 5pm Saturday will be included in the upcoming week’s delivery.


PickUp-icon.png

Pick up your Share.

Your Share will be delivered each week to your location at the scheduled time for you to pick up during your designated time window.

Bring along a bag (or two) for your items -- unless you’re a juggling master!

When you arrive, check your name off the member list. This list will also indicate any extra items that you ordered from the online store. Items for small shares and large shares will be clearly labeled so that you receive the correct order

If unable to pick up your Share, please:

We understand that things come up, and we have a few options for you if you are unable to pick up your Share so that it does not go to waste.

Our preferred option is that you gift your Share to a friend who is available to pick it up - this is a great way to show some love to a friend, coworker, or neighbor!

If you are not able to identify someone to pick up your Share,  please let us know by Saturday 5pm prior to that week’s delivery so that we know not to harvest your Share that week.

If you let us know in advance, we can work with you to reschedule a time to pick up your Share from our Stone Mountain farm, or you can select a date to receive a double share in the future.

Refunds are not an option for missed pick ups. Please refer to our Refund policy for more information.

Need assistance? We are here to help! Contact us at sales@globalgrowers.org


The Fine Print

COMMUNICATION
Farming comes with so many unpredictabilities - riding the whims of mother nature. If there is a change to our expected production or harvest schedule, we will use email to notify you of these changes at least 24 hours in advance of delivery.

In the rare chance that there be less than 24 hours notice, we will follow-up the email with a phone call to the number on file.

As a member, you are agreeing to receive and read weekly email communications to stay up to date.

PAYMENTS  
We accept check by mail, credit/debit cards, and EBT/SNAP benefits (food stamps).

Payments are typically made in upfront, seasonal subscriptions. You also have the option to set up a 3 installment payment plan with a deposit.

You will receive an e-mail confirmation of your membership and payment. We do not store any of your personal or financial information on our website.  

Your payment is processed by Farmigo. EBT/SNAP payments are made in person, and need to be scheduled with sales@globalgrowers.org.

Local sales tax applied at checkout.

If you prefer to pay by check, make your check payable to Global Growers and send it to: P.O. Box 276, Avondale Estates, GA 30002

PRIVACY POLICY
We do not sell, rent or give away our email list, customer list, or any personal/financial information.

DISCOUNTS   

Early Bird Discount: sign-up during our “igettheworm” promotional period to receive an automatic discount.

50% Discount: Global Growers have partnered with Georgia Fresh For Less to provide a discount of 50% to all members receiving SNAP benefits. EBT cards will be swiped and charged in person at scheduled payment times.  

100% Discount: available to volunteer site hosts and other labor trades. The spots for work share members are limited and specific, if you are interested in becoming a work share member visit to learn more here.

REFUNDS  

Farm Share Membership is a commitment to Global Growers for the full growing season. With your support, Global Growers and partner farmers plan and invest months in advance to grow your food and cannot easily make quick adjustments midseason.

The Farm Share program is a way for consumers to share the risks and rewards of local food production. For this reason, we generally do not offer refunds. However, we will consider exceptions on a case-by-case basis for the following reasons: unexpected relocation, major loss of household income, serious illness, and unresolved customer service issues.

We will charge a $30 administrative fee for
cancellations and processing refunds.


For assistance, please contact us at sales@globalgrowers.org